Practical Coaching
Learn quote intake, coverage conversations, carrier follow-up, documentation, and customer service through real agency workflows.
Careers at Hancy’s Insurance Agency
Grow Your Insurance Career With a Customer-First Agency
Bring your sales, service, operations, marketing, or insurance experience to an independent agency focused on clear guidance and thoughtful follow-up.
Role availability, location, licensing, and compensation depend on the opportunity.Meaningful work, practical support
Help People Make Confident Insurance Decisions
HIA serves families and businesses across nine licensed states. Every role supports a better customer experience, from the first inquiry through policy service and renewal.
Modern Tools
Use CRM tasks, digital forms, communication tools, and clear handoffs to keep opportunities moving.
Multiple Product Paths
Build experience across personal, commercial, trucking, life, health, and specialty insurance based on licensing and role.
Room to Contribute
Bring ideas that improve response time, customer education, retention, and service across HIA’s markets.
What HIA values
Curiosity, Follow-Through, and Respect for the Customer
Insurance work is detail-heavy and people-centered. Strong candidates communicate clearly, protect customer information, document accurately, and keep promises.
Service and Sales
Licensed agents, producers, and service professionals who listen carefully and explain coverage without pressure.
Operations and Growth
Organized people who improve follow-up, CRM workflows, marketing, content, and agency processes.
A clear application path
What Happens After You Contact HIA
HIA reviews the information you send and follows up when your experience and goals may fit a current or future opportunity.
- Share your backgroundInclude your preferred role, location, licensing status, experience, and contact information.
- Discuss the fitTalk through responsibilities, customer expectations, schedule needs, and licensing requirements.
- Plan the next stepIf there is a match, HIA will explain the interview, onboarding, or licensing step.
Ways to make an impact
Roles That Support the Whole Customer Journey
HIA welcomes interest from professionals who can strengthen sales, service, operations, and responsible agency growth.
Licensed Sales
Listen to customer needs, gather accurate risk details, explain available options, and keep applications moving.
Account Service
Help customers with documents, policy changes, certificates, billing direction, renewals, and carrier communication.
Lead Follow-Up
Respond promptly, document conversations, schedule next steps, and keep prospects informed without pressure.
Marketing and Operations
Improve educational content, local visibility, CRM workflows, reporting, and the systems behind dependable service.
What to include
Make Your Introduction Useful
Send a short note that helps HIA understand where you can contribute and what support you may need.
- Your current city, state, and preferred work arrangement
- Insurance licenses, states, and lines of authority
- Sales, service, agency, carrier, CRM, or marketing experience
- Languages spoken and the customers or industries you know
- Your availability and the kind of role you want
Career questions
Joining HIA FAQs
Do I need an insurance license before contacting HIA?
Not for every role. Licensed sales positions require the appropriate active license, while service, administrative, marketing, or trainee opportunities may differ.
Is HIA hiring only in Texas?
HIA is based in Texas and serves nine licensed states. Role location and remote availability depend on the opportunity.
What should licensed applicants include?
Include the states and product lines on your license, carrier or agency experience, and the customers or coverage you have supported.
Does sending information guarantee an interview or position?
No. HIA reviews interest based on current needs, qualifications, licensing, location, and role availability.
Interested in Building With HIA?
Tell us what you do well, where you are located, and the role you want to grow into.
Contact HIA About CareersCustomer experiences
What HIA Customers Say
Find HIA on Trustpilot
Read or share feedback about your experience with Hancy’s Insurance Agency on our Trustpilot profile.
Customer reviews from Google
The testimonials below were shared on Google. Visit Trustpilot above to view or add feedback on that platform.
★★★★★
“Fast and easy”
Ty BAKER
Google review
★★★★★
“The agent was very courteous and helpful. He made sure I was a satisfied customer.”
sherry Morris
Google review
★★★★★
“Hancy’s Insurance is one of the best insurance agents I’ve ever worked with.”
Donell Barkes
Google review excerpt