Make a separate line for each coverage
Start with your policy declarations and endorsements. Record the coverage for your tow truck, customer vehicles being towed and vehicles held at a lot or garage. For each, write down the limit, valuation basis, deductible and how that deductible applies. Ask about exclusions and conditions before treating a deductible as the full amount the business could owe.
Check the form as well as its name
Ask which form addresses a customer’s vehicle during towing and which addresses a vehicle at a storage location. Labels differ by insurer and state. For example, Progressive describes its Texas on-hook coverage as Garagekeepers Legal Liability and its storage coverage as Storage Location insurance. Explain the activity and review the wording rather than relying on the coverage label alone.